Right of Withdrawal

Statutory right

As a consumer you normally have 14 days from the conclusion of the contract to withdraw, without giving any reason.

How to withdraw

Send an unambiguous statement (e.g. email to info@eurovignetteservice.eu) stating that you wish to withdraw from the contract. You may use the model withdrawal form below. The deadline is met if you send your communication before the 14‑day period has expired.

Effect

We refund all payments received within 14 days of receiving your withdrawal, using the same payment method.

Exception — immediate performance of services

Pursuant to art. 16(a) of Directive 2011/83/EU (and the equivalent national implementation), the right of withdrawal lapses for services that are fully performed once you have expressly consented to immediate performance and acknowledged that you lose your right of withdrawal upon full performance.

At checkout you tick a separate checkbox confirming this. Because the Eurovignette is booked and the control code is sent within 24 hours after successful payment, the service is fully performed at that point and the right of withdrawal is exhausted.

Withdrawal button

You can request withdrawal at any time before the control code has been delivered by emailing info@eurovignetteservice.eu. We will stop processing and refund the full amount.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.

To: Mijn Afspraken B.V., Otto Reuchlinweg 1142, 3072 MD Rotterdam, Netherlands, info@eurovignetteservice.eu
I/We hereby give notice that I/we withdraw from my/our contract for the following service:
Order number / control code: __________
Ordered on: __________
Name of consumer(s): __________
Address of consumer(s): __________
Signature (only if on paper): __________
Date: __________